Incidents | Neuroscale AI Incidents reported on status page for Neuroscale AI https://status.neuroscale.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/c8f7b97186493a77787da4bc8630c8e8.png Incidents | Neuroscale AI https://status.neuroscale.ai/ en Arbi system release https://status.neuroscale.ai/incident/980391 Mon, 27 Jul 2026 13:00:54 -0000 https://status.neuroscale.ai/incident/980391#22c91c0c7f1c87bd0212a698f9087ab65687e4251bbf63f12511f6a6b883c7c1 We're performing scheduled maintenance on Arbi from 9:00 AM – 10:00 AM EDT on July 27, 2026. During this window, Arbi may be intermittently unavailable. Arbi system maintenance https://status.neuroscale.ai/incident/973621 Thu, 23 Jul 2026 04:00:00 -0000 https://status.neuroscale.ai/incident/973621#6de70f23aef34e57da45233c1cfd7694ade66e20f3007fa08c0137d9cceb8369 Arbi will be undergoing system maintenance tonight from 12:00 AM to 6:00 AM ET. Service may be intermittently unavailable during this window. Arbi system release https://status.neuroscale.ai/incident/970459 Tue, 21 Jul 2026 11:00:00 -0000 https://status.neuroscale.ai/incident/970459#200cbc328baf81ead63c0546c64b5517bdece35f5f4cd65c9c4a71a1dcce7616 We're performing scheduled maintenance on Arbi from 7:00 AM – 9:00 AM EDT on July 21, 2026. During this window, Arbi may be temporarily unavailable. We expect to be back online by 9:00 AM EDT. If you experience any issues after that time, please reach out to our support team. Arbi system release https://status.neuroscale.ai/incident/962533 Tue, 14 Jul 2026 16:00:00 -0000 https://status.neuroscale.ai/incident/962533#a76781933ac4a022a1bdbb9c95fba32afb3c8dd88c289e3a43917ff435bc4954 We're performing scheduled maintenance on Arbi from 12:00 PM – 1:00 PM EDT on July 14, 2026. During this window, Arbi may be temporarily unavailable. We expect to be back online by 1:00 PM EDT. If you experience any issues after that time, please reach out to our support team. neuroscale.ai recovered https://status.neuroscale.ai/ Thu, 02 Jul 2026 08:59:43 +0000 https://status.neuroscale.ai/#ae831fc66b8e6d447ee10d767ebc8e419334f5ea2749b86ead3c8523ecb5e0e8 neuroscale.ai recovered neuroscale.ai went down https://status.neuroscale.ai/ Thu, 02 Jul 2026 08:38:36 +0000 https://status.neuroscale.ai/#ae831fc66b8e6d447ee10d767ebc8e419334f5ea2749b86ead3c8523ecb5e0e8 neuroscale.ai went down Arbi system release https://status.neuroscale.ai/incident/938295 Mon, 29 Jun 2026 12:00:00 -0000 https://status.neuroscale.ai/incident/938295#4c04f6166d08912c3119cea142a1816f52850a639c6cf0d9b27265cf92eee11f We're performing scheduled maintenance on Arbi from 8:00 AM – 9:00 AM EDT on June 29, 2026. During this window, Arbi may be temporarily unavailable. We expect to be back online by 9:00 AM EDT. If you experience any issues after that time, please reach out to our support team. Arbi system release https://status.neuroscale.ai/incident/931193 Mon, 22 Jun 2026 14:00:00 -0000 https://status.neuroscale.ai/incident/931193#858da5808e5e7fdbdd257168faa55889593fc04a1ead4cc409b3124484b7f439 We're performing scheduled maintenance on Arbi from 10:00 AM – 12:00 AM EDT on June 22, 2026. During this window, Arbi may be temporarily unavailable. We expect to be back online by 12:00 AM EDT. If you experience any issues after that time, please reach out to our support team. System release https://status.neuroscale.ai/incident/920818 Thu, 11 Jun 2026 11:32:03 -0000 https://status.neuroscale.ai/incident/920818#ccd72584659b8d786e200d707697abb142b439ff2e598b6ac770ec4ae304394d Maintenance completed System release https://status.neuroscale.ai/incident/920818 Thu, 11 Jun 2026 10:00:00 -0000 https://status.neuroscale.ai/incident/920818#d400e3346a4c64b86de1583e11e5bb16996f361ccc200ead8f5398dfc5932b40 We're performing scheduled maintenance on Arbi from 6:00 AM – 7:00 AM EDT on June 11, 2026. During this window, Arbi APP and Arbi API will be temporarily unavailable. We expect to be back online by 7:00 AM EDT. If you experience any issues after that time, please reach out to our support team. Marketing site unavailable https://status.neuroscale.ai/incident/900121 Wed, 20 May 2026 00:42:00 -0000 https://status.neuroscale.ai/incident/900121#d73a6bff591fafb18bbe472a408ff9e35fa5713e163e1640756c9b9af6edd378 Resolved: Our marketing site is back online. Given the extended duration of the outage, we made the decision to migrate away from Railway — the site is now fully accessible again. Thank you for your patience while we worked through this. We'll be reviewing the incident to prevent similar disruptions in the future. neuroscale.ai recovered https://status.neuroscale.ai/ Wed, 20 May 2026 00:38:38 +0000 https://status.neuroscale.ai/#509ffb2a857b509e42377fe914e9ac5ba3943e0e115f7382b62873000d336737 neuroscale.ai recovered Marketing site unavailable https://status.neuroscale.ai/incident/900121 Wed, 20 May 2026 00:00:00 -0000 https://status.neuroscale.ai/incident/900121#388476762767ecfedbeab406088169ddcd5af6a6c5b2dbfcd5301419575954c7 Update: Railway is still working to restore services. There is no change to report at this time. We'll continue to share updates as the situation develops. Marketing site unavailable https://status.neuroscale.ai/incident/900121 Tue, 19 May 2026 23:37:00 -0000 https://status.neuroscale.ai/incident/900121#29cfbdac79ca01c275c38dc2209919bdd0898c1f06964b5317a194c853fbc2e8 Update: Railway is still working to restore services. There is no change to report at this time. We'll continue to share updates as the situation develops. Marketing site unavailable https://status.neuroscale.ai/incident/900121 Tue, 19 May 2026 22:55:00 -0000 https://status.neuroscale.ai/incident/900121#2281e95ecaca9b07bd90c870f78dd5593cb376fcdf9c997135c6719be7968da9 Update: Railway has identified the root cause of the issue affecting our marketing site and is currently working to apply a fix. We'll share another update once the situation is resolved. Marketing site unavailable https://status.neuroscale.ai/incident/900121 Tue, 19 May 2026 22:41:00 -0000 https://status.neuroscale.ai/incident/900121#723753156f27eab987f97e99b486f4fd81e5778bc9b6169f213dd5b25422b146 We're aware of an issue with Railway, our upstream infrastructure provider, that is causing some users to be unable to access our main landing site. This is not an issue on our end — we're actively monitoring the situation and working with Railway to resolve it as quickly as possible. We'll share another update shortly. neuroscale.ai went down https://status.neuroscale.ai/ Tue, 19 May 2026 22:36:10 +0000 https://status.neuroscale.ai/#509ffb2a857b509e42377fe914e9ac5ba3943e0e115f7382b62873000d336737 neuroscale.ai went down